Terms & Conditions

Effective date: 10 October 2026 · Version: 2026-10-10

These terms apply to sqfbilliards.com, trading as SQF BILLIARDS and operated by Guangzhou SQF Sports Co., Ltd. Contact: stuart@sqfbilliards.com. The website’s product brand Square Comfort does not change the identity of this store.

Orders and confirmation

Submitting a cart creates an order request, not confirmation of payment or production. Online collection is not active until a secure payment channel is available. SQF confirms specifications, availability, delivery terms and the final amount in writing or on a proforma invoice (PI) before accepting an order. A PI remains a quotation until accepted in writing by the parties and any agreed payment conditions are met.

Prices and payment

Product prices and settlement amounts are in USD unless a written PI states another agreed currency. A zero, missing or invalid product price is not a free offer: it requires quotation and cannot be paid online. Freight calculations shown before a final PI are estimates. Taxes, duties, insurance, certificates, installation and unloading are included only where expressly agreed. Payment must use the approved provider checkout or beneficiary details on the official PI. SQF does not collect card numbers or security codes on this site.

Specifications and customization

The buyer must confirm dimensions, materials, quantity, voltage where relevant, colors, approved artwork and site access before production. Screens may display colors differently; normal disclosed material variations are not defects. Manufacturing tolerances must be agreed in the PI. Changes after approval require our written agreement and may change the price or schedule. Buyers must have permission to use any artwork or branding they provide.

Cancellation and returns

For commercial, project and genuinely customized orders, a change of mind does not by itself create a contractual cancellation or return right. Unless mandatory law provides otherwise, cancellation or changes after material procurement or production starts require SQF’s written consent. Any deduction must reflect documented, reasonably incurred and legally recoverable costs, not an automatic forfeiture of all payments. Seller fault, quality issues and approved exceptions are handled under the Return Policy.

Shipping and receiving

The agreed delivery term and shipping arrangements are recorded in the PI. The buyer must provide accurate delivery and import information and arrange any buyer-responsibility access, unloading and import formalities. Delivery estimates are not guaranteed dates unless expressly agreed in writing. Please review the Shipping Policy and inspect goods promptly on receipt.

Website use and liability

Do not misuse accounts, upload unlawful or infringing content, or interfere with the site. We may correct genuine catalog errors before order acceptance and notify affected buyers. For business-to-business contracts only, and to the extent legally permitted, SQF excludes indirect business losses and limits contractual liability to the price paid for the affected goods. This does not exclude liability that cannot legally be excluded, including fraud, applicable injury claims or mandatory consumer remedies.

Applicable rights and disputes

Mandatory consumer rights take priority over inconsistent terms. A written PI cannot remove non-waivable rights. Contact SQF first with the order reference so a dispute can be investigated. Governing law and forum, where validly agreed, must be identified in the accepted contract; this website does not invent a foreign merchant location or jurisdiction. Versions apply to future orders and do not retroactively reduce agreed or statutory rights.